I don't like writing reviews and it's extremely rare that I feel something deserves 5 starts but this time it's appropriate. I took a chance and ordered 2 of these, one for myself and one for my husband. We both feel that this is the most comfortable chair we have ever sat in. There are so many different levels of comfort and the heat/massage function just add to it.
It wasn't too difficult to put together, I assisted my husband but he probably could have done it alone. Heck I think getting it out of the boxes was worse than actually putting it together.
The only thing I think you should know that I didn't see in the item description (it's possible I overlooked it) is that if you want to have it reclined to it's full potential you need a good bit of space behind it. It's worth it though, having the foot fully up, the back reclined and the ZeroG lift all at the same feels absolutely amazing on the lower back! I have degenerative discs in my lower back that have caused me so much pain over the years, stretching out in this chair relieves all of that pain.